Have you ever wondered what it is like to work for a coworking space, not just at one? Here’s a glimpse into a day in the life of a PatchWork Collective Facilities Manager.
Meet Lisa Schmidt, Facilities Manager at PatchWork Collective
Hi. I’m Lisa Schmidt. If you’ve walked into PatchWork Collective recently, you’ve probably seen me. Most of the time, during business hours, I’m sitting right at the front desk ready to greet members and guests as they come in.
For today’s blog, I thought I would give you a glimpse into what my day is like as a Facilities Manager at the PatchWork Collective. I hope it will give you a better idea of the features we have to offer, and what we do to make sure PatchWork is the best place it can be to grow your business.
Priority One: Meeting the Community
My top priority most mornings is to get out and meet our local community members. That may mean attending an early-morning coffee connection through the Ferndale Area Chamber, meeting with a local professional over coffee, or just sitting down with one of our members. Whoever I’m talking to, I’m always on the lookout for ways I can connect them with the other businesses in the space, and in the area, that make Ferndale great.
Facility Management Means Bringing You a Great Space to Work
My job as facilities manager really kicks into gear once I enter the space. Amenities are right on top of my To-Do list. That can mean brewing the morning’s first pot of coffee, refilling the printer, or even cleaning up the bathroom. It is part of my mission to make the workspace as comfortable, professional, and attractive as possible. I even manage the scents! If anything comes up throughout the day, I’ll be there to change the music, make a quick repair, or restock missing supplies. Just ask!
Managing Reservations and Email
I know not all business happens from 9 to 5. Every morning, I’m online checking my email and our community member portal to address anything that has come up while I was away. That includes responding to questions from members and approving reservation requests from members of the community. Our online portal lets all our community members reserve a space and pay online. So all I need to do is be sure I, or my partner, can be there to let you in.
Giving Tours and Meeting New Members
One of my favorite parts of my day is when a new community member schedules a tour of the PatchWork Collective. I love hearing about all the new startups and small business owners in our neighborhood. Our tours are quick and efficient, leaving us plenty of time to get to know our potential new members and let them know how we can help. I will get to know you and your business, and help you pick the membership option that makes the most sense for your business. I’ll even introduce you to some of the members in the space. That means you could walk out of your free tour with a new contact or business lead.
Making Your Space Right for You
Some days, I really get a workout here at PatchWork Collective. Several of our spaces can be customized to suit your needs for your meeting, seminar, or special event. That means members will often see me roll up my sleeves to move tables, chairs, desks, whiteboards, and other amenities to be ready for the next meeting. We want to make sure you have everything you need to make your event successful. If that means pushing everything to the side for a photo shoot or meditation class, we’ll do it! (Just don’t ask me to move that glass conference room table. It’s heavy!)
Taking Time for Members
Another important part of my day is taking time to give our members a little business love. We might chat over coffee, eat lunch together, or just share cat pictures. As a Facilities Manager, part of my job is to make my members feel comfortable and connected in their coworking space. That means I’m going to take time to get to know you both personally and professionally. When I understand who you are and what you are passionate about, I can help you connect with other members and with businesses that make your life better. That, and I really do want to be friendly.
Hosting Fun Community & Networking Events
Often, my day doesn’t end at 5 p.m. The PatchWork Collective hosts a number of monthly meetups, community events, and networking groups. I personally run the Creativity Night (on the first Thursday of each month) and the Write Night (on the fourth Thursday of each month). My partner, Ben Long, hosts business networking groups and helps other meetup groups make use of our space. Together, we want to make PatchWork Collective welcoming for all types of people, across a variety of business sectors. Have an idea for a meetup or community group? Let us know! We’d love to host your next event.
I love my job as a Facilities Manager at the PatchWork Collective. It gives me a chance to connect with local entrepreneurs, creative professionals, and my neighbors. And I get to serve them great coffee and make them comfortable. Will you come check us out? I would personally love to give you a tour and introduce you to the PatchWork Collective.